This privacy policy, effective from May 28, 2024, applies to new and existing users of the “CalorieScan” application (hereinafter referred to as the “Application”).

1.1 About Us
This Application is provided and managed by Runtopia Technology Co., Ltd., located at 33 UBI AVENUE 3 #08-55 VERTEX (hereinafter referred to as the “Provider” or “We”).
1.2 Our Core Principles Through this privacy policy, we aim to explain how we handle data when providing you with the CalorieScan Application, which is designed for smartphones and tablets (hereinafter referred to as the “Application”). Protecting your privacy is of utmost importance to us, and we comply with statutory data protection regulations. Please read this privacy policy carefully. Your access to and use of the Application signifies that you have read and understood the terms herein. If you do not agree with any part of this privacy policy or our Terms of Use, please do not access or continue using the Application or submit your data. This policy may be periodically revised or updated, so please check for updates regularly. Terms not specified in this privacy policy can be found in our Terms of Use.
1.3 What Information Does the Application Collect?
a) Registration and Account Login (creating a unique account to transfer data between various devices or systems).
b) Camera and Photo Album (capturing images for user calorie and nutrition analysis).
1.4 Automatically Recorded Data
By continuing to use the Application, you consent to data collection. The Application collects basic data necessary to provide services, understand your needs, and improve our services. The Application automatically collects certain non-personally identifiable information, including:
a) Usage Data (product interactions: e.g., Application launches, clicks, swipes, or other interactions; advertising data: e.g., information about ads viewed by users; other usage data: any other activity data within the Application).
b) Diagnostic Data (crash data: e.g., crash logs; performance data: e.g., startup times, suspension rates, or power consumption; other diagnostic data: any other data related to the technical diagnosis of the Application).
1.5 Data Usage
The purposes for processing your data include:
a) Analysis (evaluating user behavior using data, understanding the effectiveness of existing product features, planning new features, or measuring audience size or characteristics).
b) Product Personalization (customizing content seen by users, such as recommended products, posts, or suggestion lists).
c) Application Functionality (e.g., verifying users, enabling features, preventing fraud, implementing security measures, ensuring server operation, minimizing Application crashes, improving scalability and performance, or providing customer support).
1.6 Security We implement appropriate technical and organizational measures to prevent unauthorized or unlawful processing of data, and to guard against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to data. Please note that we cannot completely eliminate security risks associated with data storage and transmission. You acknowledge that clearing Application data, uninstalling the Application, or losing your device may result in data loss. You are responsible for backing up your data.
1.7 Purchases Transactions made via the App Store and in-app purchases are processed by Apple. We do not have access to your financial and banking data.

2.1 Data Storage Duration
We store your data: a) If you consent to data processing (i.e., you choose to access or use the Application, indicating your agreement to the Terms of Use and acknowledgment of our privacy policy) until you withdraw consent (users delete their accounts from their smartphones or tablets).
b) If we need the data to fulfill a contract, until the contract relationship with you exists or the statutory retention period expires.
c) If we use data based on legitimate interests, until your request for deletion or anonymization is no longer predominant.
d) If there is a legal obligation (e.g., commercial regulations, tax law), until these storage obligations end.
2.2 Data Sources
All data we receive comes solely from you and/or your device.
2.3 Legitimate Interests
When processing your data, we pursue the following legitimate interests:
a) Improving our offerings,
b) Generating statistical data,
c) Marketing purposes,
d) Storing your communications.
2.4 Contact Information
We may provide email or forms for Application users to send questions, comments, or request customer support. In the process of receiving and responding to such requests, we may collect personal information about you, such as your email address or any other personal data included in the body of your email. Allowing you to send these requests is not an attempt to solicit personal information. We only use this information to respond to your questions and/or comments or to provide customer support. Copies of your requests may be retained for record-keeping, quality control purposes, or to provide continued support services you request.

We may change this policy at any time without prior notice. Therefore, we reserve the right to revise or update this privacy policy at any time. When we update this privacy policy, we will also update the date at the top of this policy. We encourage you to regularly check the latest version of the privacy policy. The new privacy policy will take effect immediately. If you do not agree with the revised notice, you should adjust your preferences or consider stopping using our Application. Continuing to access or use our Application signifies your acknowledgment and acceptance of the modified privacy policy.

If you have an urgent issue that needs to be resolved, you can email us at: feedback@fitboxlab.io. Our support services will strive to respond to queries promptly within one business day. If you wish to receive any explanations by regular mail, please make an appropriate request through: feedback@fitboxlab.io. During the provision of the Application, we may communicate with you via the Application or email, sending service notifications, technical notices, updates, security alerts, and information related to support. We may also communicate with you based on your support requests, questions, or feedback.